Platform Features

Uptime monitoring, flow testing, and SLA tracking built for real ops teams.

From core health checks to 10-step no-code browser flows, PingSLA is built to catch the failures that matter most: broken logins, failed checkouts, slow APIs, and incidents that basic green dashboards miss.

22 live probe nodes across 16 countries

30-second checks

WhatsApp alerts

10-step flow support

22 live probe nodes across 16 countries

WhatsApp alerts

10-step no-code flow builder

17 pre-written flow templates

Core monitoring features

Everything needed for uptime, incident response, and synthetic reliability in one platform.

Multi-Protocol Monitoring

HTTP(S), TCP, UDP, DNS, ICMP, and WebSocket monitoring from globally distributed locations with fast execution and clean reporting.

  • HTTP/HTTPS with SSL verification
  • TCP and UDP port monitoring
  • DNS resolution tracking
  • WebSocket connection testing
  • ICMP ping latency

SLA Tracking and Burn-Rate Alerts

Track service health against SLA goals with incident-ready reporting and burn-rate signals that help you react before customers feel the outage.

  • 99.9% to 99.999% SLA tiers
  • Burn-rate velocity alerts
  • Monthly SLA reports (PDF)
  • Custom error budgets
  • Compliance audit trails

Intelligent Alert Routing

Multi-channel alerting with deduplication, escalation, and operational routing. Built for teams that need the right people alerted quickly.

  • Email and Slack
  • WhatsApp alerts
  • Telegram and Microsoft Teams
  • PagerDuty and Opsgenie
  • Custom webhooks

WhatsApp Alerting

Send critical alerts directly to WhatsApp for faster visibility in regions and teams that rely on mobile-first communication.

  • Critical incident delivery
  • Operator-friendly mobile alerts
  • Alert routing controls
  • Configured per workspace
  • Built for enterprise workflows

Heartbeat and Cron Monitors

Track background jobs, cron tasks, and batch processes. Get alerted when expected pings stop arriving.

  • Custom heartbeat intervals
  • Grace period configuration
  • Job duration tracking
  • Failure streak detection
  • CI/CD integration

Incident Management

Full incident lifecycle from detection to postmortem. Capture timelines, update stakeholders, and document what happened.

  • Auto-detect incidents
  • Real-time status pages
  • Postmortem templates
  • Timeline reconstruction
  • MTTR/MTTA tracking

Enterprise Security

SSO, RBAC, audit logs, 2FA enforcement, and API key rotation for teams that need strong controls from day one.

  • SAML 2.0 and OIDC SSO
  • Granular RBAC
  • Full audit log export
  • Mandatory 2FA enforcement
  • IP allowlisting

10-Step Code-Free Flow Builder

Create long-running browser and workflow checks without writing code. Build multi-step flows visually and keep them easy to maintain.

  • No-code visual flow setup
  • 10-step workflow support
  • Step-level assertions
  • Reusable flow templates
  • Operator-friendly for non-developers

17 Pre-Written Flow Templates

Start faster with ready-made templates for login, checkout, search, API journeys, and critical customer flows.

  • 17 production-ready templates
  • Login and auth journeys
  • Checkout and purchase flows
  • API journey templates
  • Template customization
OpsPilot — AI Incident Commander

Alerts tell you something broke. OpsPilot tells you why.

OpsPilot is not a chatbot. It is an autonomous AI incident commander that investigates the moment a monitor fails — no human trigger, no configuration needed. Five specialized agents work in sequence across 8 parallel evidence tools, scoring 7 root cause hypotheses against real data from 23 global probe nodes.

A deterministic truth engine selects the root cause. Google Gemini 2.0 Flash writes the explanation. The AI enriches — it does not decide. No hallucinations. Full evidence trail. Under 30 seconds.

30s
Alert → Postmortem
23
Probe nodes
16
Countries of evidence
Try OpsPilot free
01IncidentClassifierAgent

Classifies incident type, sets hypothesis space before evidence is gathered.

02RootCauseAgent + Truth Engine

8 parallel tools. 7 scored hypotheses. Contradiction detection. Deterministic winner.

03RecommendationAgent

Root-cause-specific actions with priority levels — not generic "check your servers" advice.

04CommunicationAgent

Customer-facing status update and internal engineering summary, ready to send.

05PostmortemAgent

Complete postmortem: timeline, evidence, impact, action items. Auto-generated in 30 seconds.

Deterministic, not probabilistic

A scoring engine evaluates real evidence before Gemini writes a single word. Root cause is selected by data, not by a language model guessing from context.

Evidence from 16 countries

Regional probe data from 23 nodes informs every investigation. Regional outage vs. global failure vs. isolated issue — OpsPilot knows because it has proof from each continent.

Full transparency — no black box

Every AI conclusion shows the evidence examined, hypotheses considered, contradictions found, and confidence score. You always know why OpsPilot decided what it did.

Platform capabilities

Beyond monitoring - the reliability layer your engineering and operations teams can actually use.

Status Pages

Public and private status pages with custom branding, auto-updated from monitors.

Webhooks and API

REST API plus outgoing webhooks for every event. Integrate with any tool.

Global Probe Coverage

22 live probe nodes across 16 countries for realistic latency and availability checks.

Team Workspaces

Invite your team with granular roles and workspace-based permissions.

Real User Monitoring

Correlate synthetic checks with real browser-based user experience.

On-Prem Agent

Deploy lightweight agents inside your VPC to monitor internal services.

Terraform Provider

Infrastructure-as-code support. Manage monitors alongside your deployments.

OpsPilot AI

Autonomous 5-agent AI commander — alert to full postmortem in under 30 seconds, powered by Gemini 2.0 Flash.

Technical specifications

The numbers behind the reliability.

30 seconds
Min Check Interval
22
Live Probe Nodes
16
Countries Covered
13
Alert Channels
7
Protocols
1,000 req/min
API Rate Limit
Up to 2 years
Data Retention
99.99%
Uptime SLA

Why teams trust these features

The goal is not to collect more monitor data. The goal is to answer what broke, where it broke, and who needs to act before revenue or customer trust takes the hit.

Catch hidden failures

Synthetic flows detect login, checkout, OTP, and API path failures that plain homepage checks cannot see.

Route alerts with context

WhatsApp, Slack, Teams, Telegram, PagerDuty, and webhooks help the right operator respond with evidence instead of noise.

Explain reliability to the business

SLA reports, incident timelines, and postmortems turn raw monitor output into decisions a founder, ops lead, or customer team can actually use.

Developer-first

Built for engineers, not dashboards

Full REST API, Terraform support, webhook integrations, and code-free flow building. Manage monitors and workflows as part of your engineering stack instead of adding another isolated dashboard.

  • RESTful API with clean JSON responses
  • Terraform-friendly infrastructure workflows
  • Webhook events for every state change
  • API-first operations for engineering teams
Explore API docs
create-monitor.js
// Create a monitor via API
const response = await fetch('https://api.pingsla.com/api/monitors', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    name: 'Production API',
    url: 'https://api.example.com/health',
    type: 'http',
    interval: 30,
    regions: ['us-east-1', 'eu-west-1', 'ap-south-1'],
    alertChannels: ['slack-ops', 'pagerduty'],
    sla: { target: 99.95, period: 'monthly' },
    assertions: [
      { type: 'statusCode', operator: 'eq', value: 200 },
      { type: 'responseTime', operator: 'lt', value: 500 },
    ],
  }),
});
Free diagnostic tools

Try before you commit

Run practical diagnostics on your infrastructure and customer journeys. No signup required, and no need to guess whether the problem is TLS, DNS, latency, or application logic.

Flow builder

10-step no-code flows with 17 ready-made templates

Create multi-step browser journeys without writing code. Start faster with 17 pre-written templates for login, checkout, search, onboarding, and critical customer workflows.

10-step flow support
Step-level assertions
Reusable templates
Operator-friendly setup
Login flow template
Checkout template
Search journey template
Signup template
OTP flow template
API journey template
Webhook validation template
Health-check template

Ready to stop guessing about uptime?

Start monitoring in 60 seconds. Build your first check, enable alerts, and see the difference a serious reliability platform makes.